Welcome to Hutch!

These Terms and Conditions govern your use of our website and services. By accessing our site, you agree to comply with and be bound by the following terms.

1. Products & Orders
All furniture listed is subject to availability. We reserve the right to cancel or modify orders due to stock issues, design changes, or pricing errors.

2. Payments
We accept secure online payments via major cards and digital wallets. Full payment is required at the time of purchase unless otherwise specified.

3. Shipping & Delivery

At Hutch, we prioritize careful and secure delivery of every piece of furniture. Due to the varying nature of sizes, weights, and destinations, our delivery charges are calculated manually and shared with each customer individually.

Here’s how our delivery process works:

1. Order Placement
   Once you place an order on our website and proceed to checkout, you’ll see the following message:
   “Dear Customer, you will receive a confirmation email for your order, including the delivery charges. For more details, please refer to our Shipping Details/Policy.”

2. Custom Delivery Charge Confirmation
   After checkout, our website handler will review your order and send you an email with:

   • Your full invoice

   • A custom delivery charge based on your location and product size

3. Customer Confirmation
   You will then confirm your acceptance of the delivery charge via email or phone call.
   Please note: The order is not processed until we receive your confirmation.

4. Final Order Processing
   Once confirmed, your order will be officially placed, and we will initiate the dispatch and delivery process.

Note:

• Delivery timelines vary based on your location and the product type but generally take 7–14 business days.

• For urgent or bulk orders, feel free to contact our support team for tailored solutions.

4. Returns & Exchanges
Returns are accepted within 7 days of delivery for eligible products, provided they are unused and in original packaging. Custom or made-to-order furniture is not returnable.

5. Warranties
Most of our furniture comes with a limited warranty. Warranty details are provided per product. Misuse, mishandling, or modification voids warranty.

6. Intellectual Property
All content, designs, images, and branding on this website belong to Hutch and may not be copied or reused without permission.

7. Changes to Terms
Hutch reserves the right to update these Terms & Conditions at any time. Continued use of the site implies your acceptance of any changes.